Job Title Operations Manager

Office managers often confused with the secretary, personnel manager and administrator. Part of the office manager and perform those other functions, but only partly. The very same paper, office manager inherent in some other qualities.

Office Manager - professionals involved in the management of all office services, coordination of their work, the office with the necessary supplies. Reports directly to the General Director or Deputy Director of Personnel, sometimes - the head of the HR department.

Professional duties office manager:

 supervision of the entire office;

 coordination of all office services (secretaries, couriers, managers, drivers, technical staff, etc.);

 business correspondence;

 Call distribution;

 meeting visitors;

 administrative and economic support of all office staff;

 work with primary accounting documents in 1C program;

 preparation of bills, invoices;

 write-off of materials;

 record keeping, preparation of various reports;

 management office expenses, payment document;

 organization of festivals and other corporate events;

 cleanliness and order in the office;

 analysis of supplier performance - this requirement is not valid in all companies;

 record keeping over the holidays, compensatory time and overtime hours - not a requirement for all companies;

 visas, invitations, registrations foreign employees - is often a requirement imposed in major Russian companies - especially construction and insurance;

 business correspondence in a foreign language - a requirement of foreign and large Russian companies;

 Acting interpreter - this requirement applies only to western companies.

These are the basic duties of office managers, but as they say representatives of recruitment agencies, in different companies, in addition to the above features, to office managers are presented very different requirements. Western companies, more often, office manager combines the functions of: housewife + office + secretary personal assistant, and in fact is equivalent to the post - the administrative director of the company.

Required Education:

 often require higher education, but it can be a special medium to small companies;

 due to the fact that not only where it is cooked office managers, most companies prefer specialists with education in the humanities - philology, journalism, in the field of PR, sometimes - economic;

 encouraged, further to higher education - the end of specialized courses;

 Welcomes the completion of additional courses on knowledge of PC (Word, Excel), knowledge of 1C;

 knowledge of a foreign language - in Western companies is a mandatory requirement.

to the office manager Requirements:

 organizational skills;

 autonomy in decision-making;

 distributing responsibilities among staff;

 communication skills;

 flexibility;

 patience;

 tact;

 punctuality;

 integrity;

 Business Etiquette.